PRIVACY NOTICE

According to what is established under the Federal Law on Protection of Personal Data, NUMIDA SA de CV also known as Mexican Travel Group, as its commercial name, present the following information as privacy notice.
Numida SA de CV also known as Mexican Travel Group as its commercial name, is responsible of the use and protection of your personal information, in this manner and attending all the legal obligations established by the Federal Law on Protection of Personal Data in Possession of Particular Companies, through this instrument informs to the data owners, about the information here recollected and the purposes of the information.

Additional to this, it is informed that Numida SA de CV also known as Mexican Travel Group as its commercial name has its physical address on Pitahaya 16 Los Olivos, Playa del Carmen, Q. Roo 77714.

All personal information here recollected will be used for the following purposes, which are necessary to comply our relationship with customers, whether to assist with providing a service or information requests.

• Provide attention and solve doubts about our products and services.
• Marketing, publicity, promotions about our products and services.

To comply with all the purposes described above, we might collect the following personal information.

Name, Phone, and Email Address.

We want to inform you that Numida SA de CV, also known as Mexican Travel Group as its commercial name will never sell, lease, or rent your Personal Information to ensure your privacy is protected. We will always endeavor to take steps to assure that any personal information you provide to us will remain private and secure.

You always have the right to know what personal information we recollect, and what are they being used for, as well as the use conditions we are providing (access). You are also entitled to request the correction of your personal information if is not updated, incomplete or inaccurate (rectification). You are also entitled to request the removal of your personal information from our records or data base in case you consider is not being addressed correctly (cancelation), or to object to the use of your personal information for specific purposes (opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must present in writing the correspondent request through the following email address:
contacto@mexicantravelgroup.com

The response to your request will be provided in the following 3 business days and will be communicated in the following manner:

Email address noted in the written request.
The contact information of the agent / department in charge of managing the personal information requests of ARCO rights is:

1. Department: Customer Service
2. Address:
Pitahaya 16, Los Olivos, Playa del Carmen, Q. Roo 77714
3. Phone: +52 9841006755
4. Email Address: contacto@mexicantravelgroup.com
5. Addittional contact: www.mexicantravelgroup.com

It is worth mentioning that, at any given moment, you may revoke your consent for the use of the personal information. However, it is important to note that in some events we might not be able to conclude the use of your personal information immediately, due to it is possible that some legal obligations require us to continue using your personal information.
You must consider that due to a cancelation request and/or request to revoke consent of your personal information it may imply we cannot longer provide you the contracted service -if any- or will cause the conclusion of your relationship with us.

To revoke the consent for the use of your personal information or to limit the same you must present written request to email address:
contacto@mexicantravelgroup.com

The response to your request will be provided in the following 3 business days and will be communicated in the following manner:

Email address noted in the written request.

This present privacy notice may be modified, changed and/or updated according to new legal requirements, new services and products offered, our own Privacy Policies, changes in the business model, or other causes, therefore we commit to keep you informed about the changes that this privacy notice may have in the future.

You, as well, may request information if the privacy notice has been changed or altered in some way through the web site: www.mexicantravelgroup.com

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Última actualización:
14/01/2021